Updated at 2023-12-15

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Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Time Land India, D.No. 16-1-273, Thipparajuvari Street, Opp. T.V.S. Kalyan Sadan, Nellore, Andhra Pradesh that is responsible for your information under this Return & Refund Policy.
  • Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services.
  • Service: refers to the service provided by Time Land India as described in the relative terms (if available) and on this platform.
  • Website: Time Land India’s site, which can be accessed via this URL: https://timelandindia.com.
  • You: a person or entity that is registered with Time Land India to use the Services.

Return & Refund Policy

Thanks for shopping at Time Land India. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Time Land India. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Time Land India, you agree to the terms set forth below along with Time Land India’s Privacy Policy.

If there’s something wrong with the product you bought, or if you are not happy with it, you have () to issue a refund and return your item.

If you would like to return a product, the only way would be if you follow the next guidelines:

  • The product has to be in the packaging we sent in the first place.

Refunds

We at Time Land India commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Time Land India is not liable for damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Shipping

Time Land India is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any u

Timelandindia.com is committed to providing a positive shopping experience for its customers. To facilitate this, we have implemented a liberal cancellation and refund policy. Please take note of the following terms:

Cancellation Policy:

  • Cancellations will be considered only if the request is made within 7 days of placing the order.
  • However, if the orders have already been communicated to the vendors/merchants and they have initiated the shipping process, cancellation requests may not be entertained.

Exclusions from Cancellation:

  • Cancellation requests for perishable items such as flowers and eatables will not be accepted.
  • Refund or replacement may be considered if the customer establishes that the quality of the delivered product is unsatisfactory.

Damaged or Defective Items:

  • If you receive damaged or defective items, please report it to our Customer Service team within 7 days. The request will be processed after verification by the merchant.
  • Ensure that such issues are reported promptly upon receipt of the products.

Discrepancies in Product Received:

  • If you believe that the product received does not match the description on the site or meet your expectations, inform our Customer Service within 7 days.
  • Our Customer Service Team will investigate your complaint and make an appropriate decision.

Products with Manufacturer’s Warranty:

  • For products that come with a warranty from manufacturers, any complaints or issues should be referred directly to the respective manufacturers.

Refund Processing Time:

  • In case of approved refunds by Timelandindia.com, it may take 7 days for the refund to be processed and credited to the end customer.

Razor Pay Returns Policy:

  • Please note that Razor Pay returns policy specifies a 7-day window for initiating returns. Ensure that you adhere to this timeline for a smooth return process.

We believe in transparency and fairness in our dealings with customers. If you have any concerns or queries regarding our cancellation and refund policy, feel free to contact our Customer Service team for assistance.

Thank you for choosing Timelandindia.com.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.